Contact Us

How to contact us: 

• Our customer service email is cs@rhr.luxury. You are welcome to drop us a note using the form below. We check emails regularly and typically respond within 24 hours. 
• When you contact us, please have your order #, product description, and purchase date available to expedite the process.
• Our phone number is +1 (929) 310-6720. Our Customer Service is available Monday through Friday from 9:00 a.m. to 6:00 p.m. You can call, text, or contact us via WhatsApp at this number.
• Our studio and laboratory are based in the United States. At this time, they are not open to the public. 
• Our customer service email is for customer enquiries only. We do not hire from cold emails, promotional emails, marketing and SEO email offers, or other pitches by email.