Billing Terms & Conditions

Welcome to our site operated by us, RHR Partners, LLC. In the terms explained below "We", "Us", "Our" means RHR Partners, LLC and this website, "This" means that the current website you are visiting is operated by us, RHR Partners, LLC. The "Customer" and "You" means you as you interact with us.

In addition to the Terms of Service set forth in this website, we outline here our specific Billing Terms & conditions as follows: 

  • The fees for the Products and Services are listed inside each Product card, inside the Product page, and they are described in US Dollars, this is also known as the Manufacturer's Suggested Retail Price, or MSRP. In addition to the fees listed in the Product description card, the Customer shall be responsible for all personal property, sales, use, value-added, withholding and similar taxes arising from the transactions described in this Agreement. 
  • Taxes applied to purchases vary by state and by the price of the Product. As a merchant inside Shopify, RHR Partners, LLC is subject to collecting taxes as set forth in the agreement with Shopify and does not control the fees levied, they are automatically added by Shopify software. We collect taxes levied and report them to the IRS as required by NY State and the Federal Government.
  • Where the Customer's Use of the Software or receipt of Services is exempt from sales or other taxes, the Customer shall provide RHR Partners, LLC with the appropriate exemption certificate. All amounts payable under this Agreement shall be paid net at the time of the purchase, unless stated otherwise in an Order Form or a customized Invoice.
  • We accept all major credit cards as well as various methods such as Apple Pay, Google Pay, Shop Pay, PayPal and Venmo. All payments methods accepted are listed at the bottom of our Home Page, at the bottom of navigation pages inside this website, and also during the checkout process, all payments made inside our website are processed and secured via Shopify Payments. All transactions are encrypted.
  • We do not have jurisdiction over payment providers, nor we have any control over the relationship you maintain or do not maintain with them, but we capture and process a payment as a transaction between you the Customer and us, RHR Partners, LLC the Product and Service provider for the sole purpose of the payment of our fees for such Products and Services. Please refer to the conditions of contract, billing terms & conditions and privacy policies set forth in the agreement between you and that payment provider. 
  • When a Product qualifies for free shipping, it will be displayed in the Product card and Product description, or at the bottom of the Product page, inside the Product page. At this time all our Products $48.00 and up qualify for free shipping. 
  • We collect certain personal information at the time you the Customer, fill out the payment method and shipping forms. How we collect and use this information is set forth in our Privacy Policy page. We do not sell or otherwise publish your personal information. The collection of this information is set forth and controlled by Shopify, and it is collected/ administered by us, RHR Partners, LLC, in accordance with our agreement to do business inside the Shopify platform. The collection of this information is for the sole purpose of confirming a purchase made by you the Customer, and to communicate with you in good faith about the purchase transaction, the method of payment you used, the destination of the purchase you made once it is packaged and picked up by delivery services of your choice at the time of checkout, and to communicate the tracking of such package, and confirmation of receipt. We may also request your consent to contact you via email or snail mail about promotions, discounts, new products and changes to our product range, you have the right to accept or decline such communications.
  •  Your personal information such as name, address, phone, email and any other manner of personal information used to contact you with regards to your purchase and/ or any manner of promotion and marketing of our products after your consent, is protected under the terms set forth by Shopify. We do not share it, and we do not control it other than to communicate with you regarding your purchase and your communications with us. 
  • For any questions, comments or concerns regarding these Billing Terms & Conditions, you can contact us at our Customer Service email at cs@rhr.luxury or write to us at: 

RHR Partners, LLC

Attention: Customer Service

620 West 42nd Street Suite 30 E

New York, NY 10036 USA

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