We currently use FedEx Ground or the USPS Ground Service for all shipments, which varies by the parcel size and destination. You will be notified when the shipping label has been created and when the parcel has been picked up or dropped off for shipment. Both FedEx and the USPS provide updated tracking information, and you will be notified of progress until arrival.
Our current product range qualifies for free Standard US Domestic shipping, and we process our orders within 48 hours. A Standard US Domestic shipment usually takes 3 to 5 business days after it is picked up from our studio.
Expedited shipping is available during checkout. We suggest contacting us at cs@rhr.luxury if you require expedited shipping so we can provide the lowest and most convenient quote available at that time.
We cannot guarantee the expedited transit times published by the shipping and courier companies. We suggest using our free standard US Domestic shipping, which remains the safest and quickest method of receiving your products on time.
At this time, we only ship within the US Continental States, Alaska, and Puerto Rico. Please contact us if you reside in Canada or Hawaii, as we may be able to make an exception depending on the circumstance; we will announce when International shipping becomes available.
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