Returns & Exchanges

Unhappy? The first thing to do is contact us at cs@rhr.luxury.

• We understand, and we all sometimes change our minds. So, returns, credit or exchange of unopened, undamaged, unscratched, unused products are possible within the first 30 days of arrival of your product, but we ask that you please contact us within 48 hours of arrival of your package, to explain the situation, so we can better assist you. 
• Please keep all proofs of purchase and original packaging when contacting us to obtain your return labels, there is a $10.00 one-time return shipping fee for a return due to other than products damaged during transit. 
• Due to their nature, once the contents are exposed to dust and air they cannot be restocked and resold, so they cannot be accepted, but any products damaged during transit will be replaced immediately at no cost, please review the requirements to process a claim inside our Refunds page.